01980 620216

We are working hard to ensure your comfort and safety when you stay with us in these still uncertain times.

We pride ourselves in the personal service we offer guests of the Manor, and although it will be very strange to limit this kind of service, it is essential to protect everyone - you, us and our staff.

We offer the following:

  • Confidence in our cleanliness
  • Secure online accommodation booking
  • Contactless check-in and checkout
  • Good phone signal and Wi-Fi
  • Worry-free cancellation policy

In addition:

  • On your arrival, and for the duration of your stay, hand sanitiser is available for your use.
  • Our bedroom linen & towelling are professionally cleaned at a high temperature.
  • For guests staying for more than one night, your room will not be serviced, but of course, if you require any replacement items, please do let us know.
  • There will be limited seating in our restaurant and breakfast room, to ensure social distancing between our guests.
  • Staff will be wearing face coverings and additional hygiene procedures are in place. The Government guidance now includes face coverings to be worn in public areas of hotels. We therefore expect our guests to wear theirs from arrival and whilst moving around the house unless you are exempt from wearing them. Once seated in the lounge bar or restaurant, you may remove your face covering.
  • Last orders for drinks from the lounge bar is 10pm, and we must ensure the restaurant and lounge is closed at 11pm.

We ask you, our guests, to play your part by washing your hands, using the hand sanitiser, wearing your face covering and observing social distancing when using the public areas.

If you have any concerns or questions, please do contact us prior to your stay.

Thank you for your continued support and understanding.

Paula & Cyrille

Our Guest comments...

"We received a very warm welcome from Paula & Cyril. While booking us in Paula took time to acquainted us with the extra measures in place due to Covid19 and assure us that safety was paramount. Even though we witnessed precautions being taken there was an extremely calm atmosphere about the place." (26/09/20 Website reveiw).

"Everywhere was spotless felt very safe from the moment we walked in. Website was very informative, and we were kept informed from beginning to end of all the measures in place. Would have no hesitation in staying here again..." (13/09/20 Website review).

"So good to be able to return now lockdown has been lifted. No worries all COVID-19 guidelines thoroughly adhered to. First class service and our evening meal exceptional. Our favourite place to stay." (13/07/20 Website review).

"Fabulous stay as always, this time feeling very safe with respectful social distancing and procedures. Delicious dinner, wine and breakfast. Always a treat to stay at Rollestone. Booked again for August already!" (Facebook 18/07/20).

Rollestone Manor, Shrewton
Wiltshire, SP3 4HF
01980 620216
Paula and Cyrille Portier